Dear Sirs,
Having just returned from a cruise on the Aurora and witnessed first hand the rough treatment that your cutlery is subjected to, I felt that I had to write and congratulate you on such superb craftmanship.
Mrs S

Dear Mr Day,
I'm writing to let you know that I am thrilled with the cutlery from Elkington which I received in January. I will be visiting friends in W.. in June and would like to order more place settings ...
Mrs H

Dear Mr Day,
Just to let you know that our order has been delivered yesterday and that the four items match our cassette perfectly!
Perhaps it is useful for you to know that the English 'rattail' is equivalent to the traditional 'Haags Lofje' in Dutch.
We are very pleased.
Kind regards,
Elizabeth B.M.J.

Hello,
I'm P's wife and would like you to know that the cutlery arrived today, no problem. I'm thrilled that we managed to complete our cutlery for 12. The rest of it I inherited from my family and it's 150 years old (Dixon). Thank you very much for the excellent service.
Regards,
Valerie W, Chile

Robert,
I am very happy with the set and it represents excellent value.
Thanks for your email
CP, UK

Good morning Robert,
I wanted to let you know that the package arrived yesterday afternoon. In time for the party last night. My future Daughter in law was thrilled with the silver plate flatware. It will serve quite nicely until they get their sterling.
Sincerely
CM, USA

Robert
That's fantastic news! I look forward to receiving it in the next few days.
Once again, I would like to thank you for your help - you have been most kind.
With best wishes.
PC, UK

Just wanted to let you know I received the flatware yesterday and I love it! Thanks for your follow-up.
PL, USA

Great. Thank you. Excellent service!
Best wishes
DM, UK

Robert,
Very pleased to advise the order was received in good time and has been presented - the recipient is absolutely delighted, he is a Scotsman who likes to carve a good joint of roast beef!
Thank you for your prompt, efficient and courteous service.
Best regards
AN
Caribbean

Robert,
I received the order and the sets are wonderful.
AA, USA

Thank you, Robert.
It was remarkably easy to do business with you across the ocean. The world is certainly getting smaller!
Ann J.

Thank you very much. Cutlery arrived today all present and correct.
Would like to thank you for the excellent service.
Sally R.

Mr.Day
I received the flatware yesterday and they are so pretty and perfect!! I haven't seen such lovely flatwere in USA or Japan, where I came from.
Thank you very much.
EH, USA

Thank you very much,
The cutlery arrived in great condition on Monday of this week just in time for a wonderful birthday breakfast with friends on Tuesday. I have used it all week long since then and am very happy with my purchase.
Thanks for following through on this order.
Regards,
DN
USA

Hello Robert
This is just to say that the cutlery set arrived yesterday and we are delighted with it. Thanks again
LH, New Zealand

Dear Mr Day
Just a quick note to say thank you for your excellent service in delivering the Strathmore, and various accessories, to H.. Not only were all the items in order, but due to your good timing we were able to enjoy using the Silver during the Easter festivities.
Thank you once again for your services.
Kind Regards.
Mrs JB

Dear Robert,
We received today the spoons. They are really nice.
Thanks very much
With our best regards,
C at SSA, Switzerland

Hi Robert
Just to let you know I received my cutlery and am absolutely thrilled with it!
JC, S Africa

Hello Robert,
The package finally arrived due to long delays by the streamlining of Customs (streamlined for them, not us). We are very pleased with them (the cutlery, not customs). Thank you. From my point of view, I would have preferred slightly heavier, but from my research of cutlery over the ages, these are actually a very good weight and twice the weight of some 1930 desert knives which I bought over eBay, and better made than them as well. The desert fork is amazingly similar to some 1860 ones I bought. They are the same weight, but yours is a bit more solid near the base of the handle. Build quality is very similar and faultless in both. So anyone buying from you that were worried that the quality will not be as good as the traditional makers, need not worry. I consider the value for money to be exceptional and the service we received from you was exemplary. Thank you. If you want to put my email address so anyone can ask me what I think, feel free as these are worth recommending.
Regards and thanks,
Greg. (osspeak@tpg.com.au)

Dear Mr Day,
Many thanks for the Elkington silver cutlery which I received today. It is wonderful!
JR, UK

Robert.
I picked up the parcel Friday morning. I am very pleased with it. Thank you for all your help.
G. UK

Robert
Ref the Carving set ordered, I can confirm that I have received the items & that I am very pleased with them (some positive feedback - I will now be able to carve the turkey).
D. UK

Arrived today
Very happy with everthing
Thanks
WM. Australia

The cutlery rolls arrived this morning and they are great. Thank you very much.
HA

Re knives sharpened :-
Dear Mr Day,
We have had all our knives back for some time now. We are very pleased with the outcome and once again thank you for your efforts:-
Thanks again
regards,
R and A M

Robert
Thank you for the very speedy delivery of the cutlery we ordered which arrived yesterday in perfect condition.
Yours LP

Good Morning,
I picked up the cutlery yesterday. We had a wee bit of a problem arranging delivery, but all is well and the set looks absolutely fantastic.
Thank you.
MH
USA

Dear Mr. Day,
I am pleased to report that our cutlery arrived yesterday in good order. Thank you very much for your assistance.
Best regards,
AMR

Hi Robert,
I received the package this week. The knives are to come.
The cutlery looks fabulous and of course very happy.
J. Australia

Hi Robert
I picked up the set from the Post Office today - thank you, it is beautiful. I must admit your email came just in time as I was intending to cancel the order.
Just a quick question - should the set have come in any sort of presentation box/bag? I can't remember.
Thanks again,
Regards
EH
The missing box was sent out next day by first class post.
FOLLOW UP -
Hi Robert
Apologies for the late reply; I've been away. The box arrived safe and it was lovely; my sister was very pleased with the Christening present for her little boy - she now has an 'heirloom'.
Although the wait was ridiculous (you may want to change your website to indicate that items made to order may take longer than six weeks), your communications were very good, which to be honest is why I didn't get fed up and ask for my money back.
Good luck with everything going forward
Thanks and regards
E
EXPLANATION: - this was not an order for cutlery. It was for an end-of-the-range child gift item (which has now been deleted) and the factory had to make a special one-off order to meet the request. Special one-off orders can be delayed.

Hello Mr Day,
The canteen cabinet has arrived today. It is very good quality and well worth the wait. Thank you for your help.
Regards
AW

Dear Robert,
The order arrived this morning and everything is wonderful! better than we thought!
Many many thanks
ET, London

Hi Robert,
The cutlery arrived yesterday and we're very pleased with it.
Thanks again for your terrific service.
Kind Regards,
Jane C.

Order received in full and in perfect condition.
Thank you for excellent service, especially for keeping us so well informed when the disaster struck.(flooding at one of our suppliers' factories)
Hope that things get back to normal for you in the near future.
Regards,
TB, UK

Dear Robert,
The cutlery order arrived at my home on Monday. Everything is beautiful and arrived in fine condition.
CA, USA

Our order arrived yesterday in fine condition. We're very pleased.
The postman seemed quite thrilled to be delivering something from the U.K. via Royal Mail.
Thanks again!
VA, USA

Dear Robert,
Thank you so much for sending me the serving spoon so promptly. It arrived on Monday. I will enjoy using all of the new pieces during the holidays.
Best regards to you,
CA, USA

Dear Robert,
I received the parcel yesterday. Everything seems fine and as expected.
Thanks again and best wishes,
SS, Canada

Dear Robert,
Just to let you know the cutlery arrived safetly this morning here in Switzerland.
I am very pleased with it.
Thank you for all your help.
Kind regards
SM, Switzerland

Dear rpday
Yesterday I ordered 2 sets of Arthur Price cutlery from you.
This morning at 8.15 they arrived on my doorstep.
The price was very reasonable and your service has been excellent.
Many thanks.
JD, UK

Hi Robert,
Just a quick note to say that the package arrived safely yesterday.
The pieces are everything we hoped they would be, they look great. We hope to add to the collection in the future.
So thanks again,
Yours N & G, Australia

The spoons got here safely and they are excellent.
Thanks very much (restored a fading wedding present ready for our 25th).
VW

The two carving sets arrived today and they look magniicent. We shall be giving them to our two children over Easter and I am sure that they will give each family a lifetime of use.
Many thanks.
CC, UK

Hi Robert,
Parcel received in good condition.
I love the quality.
I wish you had trays.
Thanks,
HA, Kuwait

Dear Mr Day,
All has safely arrived at 9.45 a.m. today. Thank you for your advice, assistance and courtesy.
Yours sincerely,
MB, UK

Yesterday the cutlery arrived.
Everything is right according to the list.
Thank you and hope we shall make another transactions in the future.
Best regards
RZ, Spain

Received pruning pocket knife today - very pleased. Thank you.
DW, UK

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